Return Policy

Our Return Policy

Our hope is that you love everything you purchase from us!  However, we understand that sometimes things don't work out.  If this happens, please note that we have a 3-day return policy starting from the date you receive your purchase/when it was delivered. 

In order to be eligible for a return, your item must be in the same NEW condition as you received it with ALL tags still attached, and it must be unworn containing no deodorant or makeup stains.  As well as, you will need to have the receipt to show proof of purchase.

There will be a 2% restocking fee.

You will be responsible for all shipping costs associated with returning the purchase.

Once the return package is received and inspected for quality, a refund will be issued back to your card.

To begin a return, please contact us at support@southerntrendy.com.

 

Damages/Defective/Missing/Incorrect

Please note items are inspected prior to shipping or delivering the order to you.  However, if by chance we missed something, you are also responsible to inspect your order when you receive it to ensure there are no damages, defects, missing, or incorrect items.   Once you receive your order, please contact us at support@southerntrendy.com within 3 business days of receipt if you feel that you have received a damaged/defective item or if you are missing or received an incorrect item.  We want to ensure this matter is resolved quickly.   

 

 Exceptions / Non-returnable Items

No Return for Final Sale items.  If an item is an exception to the return policy, we will state this on the product page - This product has a No Return policy. 

 

 Exchanges

We are a small business so we will have a limited number of styles on hand in order to avoid excessive inventory as well as our partners work with other boutiques, so inventory goes quickly.  Because of this, we cannot guarantee an exchange.

 

Changing or Cancelling Your Order 

Once an order has been shipped, we cannot cancel if already en route to you.  If you need to cancel your order, you must contact us immediately because our partners are working quickly to get all orders out fast.  Please contact us @ support@southerntrendy.com immediately after placing your order so we can work with our partners to stop the process if need be.  If we are unable to Stop the process, you must follow the Return Policy above.